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April 17, 2014 12:07:49 PM
In reply to Jocelyn, Philadelphia
Welcome to the TD Helps Community, Jocelyn.
It’s understandable to forget your Username if you haven’t had to put it in for a while. Fortunately there are two simple ways to retrieve/reset your Username.
The first way is to call in to our 24/7 Online Banking Customer Service at 1 (800) 493-7562. They’ll be able to help you out in gaining access to your Online Banking in no time at all.
The second option is to stop in at your local TD Bank Store. Please check here: http://bit.ly/1f9DSJR for Store locations and hours near you.
Let us know if you have any other questions, and have a great day!
Karen G, Mount Laurel
April 17, 2014 12:09:41 PM