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June 24, 2015 11:48:30 AM
In reply to Joshua, Bronx
Great to have you join us on TD Helps today, Joshua.
We can understand how at times you may have some difficulty logging online and we're here to help! If you have forgotten your password but remember your Online Banking user name and have a Social Security number, you do have the option to reset your password via online by visiting http://bit.ly/1eaISlq. Once you are on the log in page, please click on the “Forgot your password?” link that is located under the password field via your Online Banking. Select the account type and input your user name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your password.
If you don't have a Social Security number or have trouble with your Security Questions, feel free to give us a call 24/7 at 888-751-9000 and we'd be happy to help upon account verification.
If you're trying to log into TD Bank BusinessDirect, you may give our Small Business Team a call 24/7 at 800-493-7562, option 2 for assistance after verification.
Additionally, you may stop by your local TD Bank Store during lobby hours for further assistance. For a listing of TD Bank Store locations, check out: http://bit.ly/TDStores.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
To reset your password for a TD Go Card please click: http://bit.ly/1m8bjUS and select "Forgot Password." For additional assistance please dial 855-219-8050.
Thanks for stopping by, Joshua and have an amazing day!
Sandy D, Mount Laurel
June 24, 2015 11:50:03 AM