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because i had money in pending. i wanna close my account now, because i am 24 years old in november. can you help me ?
October 25, 2014 09:08:35 PM
In reply to Barbora, Lucenec
Thank you for bringing your question to TD Helps today, Barbora. We would be happy to help.
We do want to let you know that we are committed to being available when you need us. If you have moved to a country outside the United States, we do have some options for you to do all of your banking without leaving your house.
We offer an automated system that you can check your balance, review pending transactions recently posted items and more. To access the automated system, you can dial 800-937-2000.
You may contact our 24/7 customer service department and have the account closed via telephone. To contact Customer Service from outside the United States, please dial direct 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518.
Additionally, our Online Banking offers access to similar information. If you are enrolled for Online Banking, you may log in by visiting http://bit.ly/1eaISlq . If you are not currently enrolled, you can sign up by taking a look here: http://bit.ly/1lU2qfY. After you select the link, please select Personal from the drop down portion listed below. Then, you will need to review and accept the Online Service Agreement for Personal Accounts. You next step requires personal information. You will need to know your account number, have your Social Security number and have your ATM/Debit Card number. Finally, you will need to create three security questions. We invite you to view http://bit.ly/1lnLZE5 for more information on some of the benefits of Online Banking. Once enrolled, you have the option of downloading the Mobile Banking Application that allows you to check balances, make transfers and deposits on the go! If you have any questions or need assistance with the enrollment process, please feel free to contact us for further assistance.
If you still wish to close your TD Bank Student Checking account, we respect your decision and will guide you in the right directions.
If your account is currently at zero balance, you may contact us directly at the numbers provided above. After account verification, our Banking Specialists would be more than happy to help. You can also send a Secure Message after logging in to your TD Bank online account here: http://bit.ly/1eaISlq. Please find the Customer Service tab and use the Send a Message link to submit your request.
If your account has remaining funds, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
Your Home Store's Address
Your Home Store telephone Number
If you are unsure of which Store is your Home Store, take a look at:http://bit.ly/TDStores for hours and locations.
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. Once the account balance is zero, you can contact a friendly Customer Service Representative to request that the account be closed.
If this option suits you better, we suggest using a local ATM to withdraw funds from your account. If your account is a checking with a Visa debit card, you can also opt to visit a bank in your area to request a cash advance of your funds. Please note that daily limits on personal debit cards are $762.00 for ATM withdrawals, and $5,000.00 for Cash Advances.
Once the funds have been removed, you may than contact us at the number provided above or send us a secure message.
Let us know if you have any further questions. We are always here to help. Have a pleasant day!
Justin B, Mount Laurel
October 25, 2014 09:09:42 PM