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November 12, 2014 12:18:13 PM
In reply to Geraldine, Bogota
Good afternoon and thanks for writing into TD Helps, Geraldine! We can certainly answer any questions you may have.
As a co applicant, you are fully capable of obtaining any information such as the balance of your Auto Loan. There are a few ways that you can obtain information on your Auto Loan. We would like to assist you directly; unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
To best assist you, please contact our Financial Solutions Group 24/7 at 1-800-937-5020 as one of our specialists can verify the amount that is owed and can also provide you with your payoff amount after account verification. If you are unable to contact us via telephone, you can always visit any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find TD Bank near you. You can also utilize our automated system 24/7 by dialing 1-800-YES-2000 as well to obtain the balance on your Auto Loan.
If your Auto Loan is through TD Auto Finance, please contact a TD Auto Finance Representative. They are available Monday through Friday 8:00AM to 10:00PM and Saturday 8:00AM to 7:00PM at 1-800-556-8172 to help you.
We hope this helps and please let us know if you have any questions, Geraldine!
Katherine G, Mount Laurel
November 12, 2014 12:19:27 PM