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That's all. I need my acct. statement emailed to me. Thank you.
Bruce, Peachtree City, GA
October 28, 2014 02:27:23 PM
In reply to Bruce, Peachtree City, GA
Thanks for letting us assist you at TD Helps today, Bruce! We'll be glad to give you some options for obtaining a copy of your mortgage statement.
Please note that we would like to assist you directly with your statement, Bruce; however, we do not have access to your personal information since this is considered an unsecured forum. As this is pertaining to your specific account, an easy way to get a copy of this information is to place your request via fax. To do so, please fax it to our Mortgage Research Department at 207-755-4229 and include the following:
Your Account number
Your specific request
Your Fax Number
Once this is received, we'll be glad to fax a copy back to you at the fax number you have provide. Please note that the turnaround time for your request is usually 3-5 business days.
As another option, you're also welcome to contact a dedicated Financial Solutions Group Specialist 24/7 at 800-937-5020, Option 1. During your call, they can review your account and request to have a statement mailed to your address on file. If you're in need of specific information from your statement rather than a copy, a Specialist could also review this information with you verbally. Please note that TD Bank will not email account-sensitive information, for your account security.
If you prefer, please also feel free to stop in at any convenient TD Bank Store location near you for a copy; a listing can be found at http://bit.ly/TDStores where we would be happy to help!
Thanks again for stopping by, Bruce and we hope this is helpful! Have a great one!
Luis C, Mount Laurel
October 28, 2014 07:56:43 PM