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I shall be traveling to Florida, twice, during October & to Turks & Caicos & Grand Cayman in November. How do I alert you to keep my TD Bank Card active?
August 31, 2015 10:06:22 AM
In reply to Deborah, Derry
Welcome to the TD Helps Community, Deborah.
Prior to your travels, we do ask that you place a travel notification on your account so you don't run into any interruptions with your card. To do so, you may contact our 24/7 Customer Service line at 888-751-9000 to have a Banking Specialist place a travel notification on your account(s).
You also have the option of sending a Secure Message through your Online Banking. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. You will need your account number, debit card number, Social Security number, and email address. Once you are enrolled, please sign into your account and click on the "Customer Service" tab and then select "Send a Message." If you choose this option, please include the exact travel dates, destinations and if there will be any connecting flight if applicable. If you need help enrolling, feel free to contact us a by telephone at the number listed above and after account verification, our Specialists would be happy to help.
If you prefer, you may also visit your local TD Bank, during lobby hours to have the travel notification placed for you. Please visit: http://bit.ly/TDStores to find location and hours near you.
Additionally, we also recommend carrying more than one method of payment while traveling, just in case you encounter any acceptance issues. For more travel tips, please visit http://bit.ly/1gDrDYu.
If for any reason you need to contact us while you're abroad, you may reach us at (856)-751-9000. Additionally, you can call collect from a landline at (215)-569-0518.
If you are referring to a TD Visa credit card, we recommend contacting TD Card Services directly to place a travel note on your card. They're available 24/7 at 888-561-8861. If you are currently traveling outside the United States, you may still contact our Credit Card Specialists 24/7 by dialing 706-644-3266.
We hope this information is helpful, Deborah and safe travels!
Alara B, Mount Laurel
August 31, 2015 10:12:55 AM