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Maria, Chester Springs
March 19, 2015 05:57:01 PM
In reply to Maria, Chester Springs
Thanks for your message to us here on TD Helps, Paul. We apologize to hear if an unauthorized account was opened but we'll be able to point you both in the right direction.
Please understand that even though we would like to help you directly, because TD Helps is considered an unsecured forum, we do not have access to your personal account information. With that being said, we do ask that you contact us directly at 888-751-9000, available 24/7. After connecting with our Specialists and after account verification, we would be happy to review the type of account that was opened and advise you of the next steps.
Additionally, your husband may visit any TD Bank Store to have the account reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
Hope this eases your mind a bit, Paul and we look forward to speaking with you both at your earliest convenience. All the best and take care.
Kristen P, Mount Laurel
March 19, 2015 06:02:42 PM