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My name is Alicia. I need helps please about my account
November 3, 2017 06:28:53 AM
In reply to Alicia, Dover
Good morning, Alicia, and happy Friday!
We appreciate you coming to TD Helps for assistance today; however, please understand that at this time, TD Helps is not considered a secure forum of contact. Because of this, we unfortunately do not have access to your account or personal information. However, we'll be happy to get you connected with someone who can.
You're first welcome to call and speak with one of our Banking Specialist, 24 hours a day, 7 days a week, at 1-888-751-9000. Or, if you'd prefer, you may also visit your nearest TD Store location, during lobby hours, to speak with a Customer Service Representative. To take a look at Store locations and their hours, please visit http://go.td.com/1f9DSJR.
Additionally, if you currently have access to your Online Banking, you may also send us a Secure Message. To send a secure message, you will first want to log into your TD Bank online profile by clicking here: https://go.td.com/1eaISlq. Once you've successfully logged in, look for the 'Message Center' on the left hand side and select 'Send a secure message'.
If you have downloaded our mobile banking app for your smartphone, you may also use this method to send a secure message. From your Mobile Banking, log in and select 'Send a Secure Message' from the side Menu. We generally respond within 24 hours or less.
We look forward to speaking with you soon, Alicia! Have an amazing start to your weekend.
Brittany M, Mount Laurel
November 3, 2017 06:29:25 AM