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I need to close my checking account because I moved to California. How would I go about doing this from so far away? I won't be back in New Jersey for a while so there is no way I can get to a branch.
Amanda, San Diego
March 18, 2014 12:51:44 PM
In reply to Amanda, San Diego
First of all, congrats on your move to California. How exciting!
We would hate to lose you as customer due to your move. As America’s Most Convenient Bank, we’re committed to being available when you need us. In addition to our Store locations, we also offer fully featured online and mobile banking services; live telephone support 24 hours/day, 7 days/week, 365 days/year. You can always feel free to make a deposit using TD Bank Mobile Deposit. TD Bank Mobile Deposit is available for most iPhone and Android devices and to customers of at least 90 days or longer with an active checking, savings or money market account. Please visit http://bit.ly/1e3jiYF for more information about this feature.
If you do decide to close your account; there are a few ways you can go about this. If you have checks available you can write yourself a check for the exact amount in your account. Another option you may want to consider is using our online bill pay to send a check to a company or yourself. We also offer an external transfer option online that will allow you to transfer the funds to an account at another financial institution. You can find out more information about this here: http://bit.ly/1fFniQ0
Once your account is at a zero balance you can call us toll free at 888-751-9000 to complete the process of closing your account . Again, we’d really hate to lose you as a customer. If there is anything else we can help out with, be sure to let us know.
Take care and enjoy California!
Brian M, Mount Laurel
March 18, 2014 02:28:43 PM