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November 22, 2014 03:52:52 PM
In reply to sheena, Anderson
Thank you for visiting TD Helps today, Sheena. We will be glad to assist you reset your Password online.
If you know your current Password and you’re looking to change it periodically, you can do so by clicking on the “Customer Service” tab; once you've logged onto your account online at www.tdbank.com . In the “Customer Service” tab, there will be a “Self Service” portion and under that portion, you will see a link to “Change Password”.
If you remember your online banking User Name and have U.S. Social Security Number; however, have forgotten your Password, you do have the option to reset your Password via online by visiting http://bit.ly/1eaISlq. Once you are on the Log In page, please click on the “Trouble Logging In” link that is located under the Password field via your Online Banking. Select the account type and input your User Name. You will then be asked to answer 2 security questions, after successfully answering the security questions, you will be able to reset your Password.
If you do not remember your User Name, don't have Social Security Number or you’ve forgotten your Password, please give us a call 24/7 at 888-751-9000 to speak with one of our Banking Specialists. Upon proper account verification, they will be able to help you resetting your online banking Password in no time. You may also stop by your local TD Bank Store during lobby hours for further assistance. For TD Bank Store locations, check out: http://bit.ly/TDStores. If you need to reset the Password for your BusinessDirect account, please contact us at 800-493-7562, option 2, to speak with our Small Business Team, also available 24/7.
If you are referring to your password on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
For additional support on other online banking platforms, such as: Mortgage Documents, etc. please contact us at 888-751-9000, available 24/7. Also contact 855-219-8050 for help logging into the TD Go Card site.
We hope this information helps, Sheena. Enjoy the rest of your day!
LiShu R, mount laurel
November 22, 2014 03:54:24 PM