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Hello My daughter has a saving account with you but I am the primary person on the account. Every time myself or my daughter tries to logon on, it will not let us. Can you please help us with this because this is really getting old.
August 13, 2015 10:23:15 AM
In reply to Nancy, Limerick
We appreciate you coming to TD Helps for assistance with your difficulties, Nancy.
If you've forgotten your Online Banking User Name and Password or answers to your Security Questions, we recommend calling us directly 24/7 at 888-751-9000. After account verification, a Specialist would be happy to help and get you back up and running for your Online Banking.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000.
Also, you can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores.
We hope this helps, Nancy. Should you have any other questions, please do not hesitate to let us know. Have a great one!
Brian M., Mount Laurel
August 13, 2015 10:23:50 AM