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long will it last for me to take the money wihich was reverse on Friday is it possible to get it within 24hours hi A money transaction was made on my card without my notice I called the company and the reverse the the pending .. so am wondering how long will it last for me to take the money wihich was reverse on Friday is it possible to get it within 24hours
Donatien, Ney York
February 4, 2017 07:24:53 AM
In reply to Donatien, Ney York
Thank you so much for reaching out to us on TD Helps, Donatien. We're here to help clear up any confusion.
If the merchant processes a refund to your ATM/Visa debit or credit card, it usually takes 3-5 business days to be credited. Please note, there are times when the funds may take longer to be credited to your account as the refund is based on when we receive notice from the merchant. If you have any further questions, you may connect with one of our Customer Service Specialists 24/7 at (888) 751-9000.
You can also keep track of a transaction to see if it has been cleared back into your account by logging into Online Banking. You can do so by clicking here: http://go.td.com/1eaISlq.
If you have not enrolled in Online Banking, you can do so for free by following this link: http://go.td.com/1lU2qfY. You will need your account number, Social Security number, your email address and your current TD ATM/Debit card. If you run into any problems enrolling or if you do not have a TD ATM/Debit card to enroll online, please call us 24/7 at 800-493-7562 to speak with our Digital Banking Specialists.
If you are referring to a refund coming from a fraud or merchant dispute, this process can take up to 7-10 business days.
We're always here to help, Donatien. Feel free to reach out to us with any additional concerns.
Kris M, Mt. Laurel
February 4, 2017 07:25:07 AM