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June 16, 2015 09:05:06 AM
In reply to michela, westport
It's a pleasure seeing you at TD Helps today Michela!
For the protection of your TD Bank account, your TD Debit Card does have daily limits placed on it. For more information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 43 & 44).
If you think you may require a higher limit for a purchase or withdrawal than the limits that are in place, we can provide a few options to request an increase.
You can send us a written request via fax or secured message. You can send the fax to our Fulfillment Team at 856-533-1138, or please log in to your TD Bank online account at http://bit.ly/1eaISlq and use the Send a Message link after clicking the Customer Service tab. With either method, please include the following information:
• Subject: Limit Increase • Account Number • Debit/ATM Card Number • Your Name • Contact Telephone Number • Amount of increase or decrease • Indicate - Visa, POS, ATM • Your Signature (for the fax option only)
You may also stop by your local TD Bank Store during lobby hours for assistance. For hours and locations near you, click here: http://bit.ly/TDStores.
Please note, limit increases are temporary and the transaction must be completed the same day that the limit increase is granted. If you are interested in a permanent limit increase or decrease, you must visit your local TD Store location to make the request.
Since you mentioned another country, and you're plan on traveling, we do recommend placing travel notes on your accounts if you haven't done so already. You may contact our 24/7 Customer Service line at 888-751-9000 to have a Banking Specialist place a travel notification on your accounts. Once your account is notated, TD Bank is not aware of your current and future locations and can greatly reduce any service interruptions. You may also send a Secure Message through Online Banking as well. If you are not enrolled in Online Banking, please click here: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account and click on the Customer Service tab and the select "Send a Message." Of you choose tis option, please include the exact travel dates, destinations, and if there will be any connecting flights, if applicable. If you are unable to call or send a message, you can always visit your local TD Bank and have a Customer Service Representative place the travel notes for you. Please visit the above link to find a TD Bank near you.
We hope this information helps, Michela. Have a great day and a safe trip!
Alara B, Mount Laurel
June 16, 2015 09:06:52 AM