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Theresa, W berlin nj
August 14, 2017 12:59:26 PM
In reply to Theresa, W berlin nj
Hi Theresa! Welcome to TD Helps.
We'd be happy to help direct you to some assistance with your account. As TD Helps is considered an unsecure forum, we do not have access to specific account information. We ask that you please give us a call 24/7 at 888-751-9000 or stop in to see us at a local TD Bank Store. To find one near you, please click here: https://go.td.com/1nq31dc. We can take a look at your account and confirm if this transaction has cleared your account.
You may also be able to confirm this info online. Please log into your online banking by clicking here: https://go.td.com/1eaISlq, or log into your mobile app. If this transaction was pending on your account on Friday, but is now showing posted to your account, this is confirmation that the merchant has collected the funds. If this transaction was done with your debit card and is still pending, it means that we have approved the transaction, but the merchant has not yet collected the funds. We'd be happy to confirm this for you by calling us at the number above.
We look forward to hearing from you soon, Theresa. Have a great day!
Candice A, Mount Laurel
August 14, 2017 12:59:43 PM