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I am a South African and opened a TD checking account to use when I'm in the US on a monthly basis. As I do not have a regular US cellphone number I cannot complete the verification process for internet banking registration so that I can make transfers to my Investment account with the Bank of New York. Seems you can only do online banking with TD if you are a US resident, is this correct?
Is there another way of transferring money electronically to my external account for instance at the TD branch itself or over the counter, or via my bank card at a ATM? The Investment account only except electronic transfers thus I really need a way of transferring electronically from my TD account.
Johannes Samuel, Pretoria
June 2, 2015 12:05:26 PM
In reply to Johannes Samuel, Pretoria
Welcome to TD Helps Johannes! Thank you for sending us your question.
To better assist you with your Online Banking set up, we recommend contacting our 24/7 Banking Specialist when you have telephone access. When calling from any country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with Operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518 (if you are able to access to a land line).
Once you are all set up, you will be able to make External Transfers from your US TD Bank account to your Bank of New York account. With our External Transfer service via your TD Online Banking, you will have the ability to transfer funds from your TD account to an account you have at another Financial Institution including Credit Unions and Brokerage accounts! Please note, it is necessary for you to have a U.S. address, a unique U.S. phone number, a Social Security Number, and a valid unique email address. External transfers can only be conducted to or from a U.S. account in U.S. currency only. External Transfers can only be made from an "Eligible Transaction Account" for example; personal checking, money market or savings accounts are usually allowed, with you as a signer on the account. Please note, accounts excluded from using this service due to ACH restrictions include, but are not limited to: Passbook, IRA, Holiday Club, Club Saver, and CDs.
These features do come with limits on the amount you can send or receive. For the information on the payment methods and amounts, please check out this link: http://bit.ly/1pADlWD (Pg. 3 section1.16).
However, if the other Financial Institution is outside of the United States or the amount you are looking to transfer exceeds the limit, you may wish to initiate a wire transfer, which can be done at any local TD Bank Store. Please visit http://bit.ly/TDStores for hours and locations near you. Also keep in mind that depending on the currency you are sending, some transactions may take longer than others.
To initiate a wire to another domestic financial institution, you will need:
- Name, address and ABA routing number of the receiving bank - Name of the account to be credited - Beneficiary address - Account number
To send an international wire, please provide the following information:
- The full name, address, including city, state/province, and country and account number of the person/business (for Euro Zone countries – IBAN – International Banking Account Number you are sending money to. - The full name and address, including city, state/province and country of the financial institution receiving the funds. - The amount and currency of the transfer.
We recommend checking with the other financial institution to ensure no other additional information is required.
Please note there may be fees associated with the different types of payments TD Bank offers, for more details, you may view our Personal Fee Schedule here: http://bit.ly/1cTejgt.
We hope this information is helpful, Johannes. Have a nice day!
Alara B, Mount Laurel
June 2, 2015 12:09:11 PM