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November 10, 2015 09:21:34 AM
In reply to Md, Jamaica
Thanks for submitting your question today, MD.
Typically, you should expect to receive your welcome kits via mail within 7-10 business days of the opening date of your accounts. Additionally, if you chose to receive a TD Bank Visa Debit card during the account opening process, you should also expect to receive it via mail within 7-10 business days. Please note, for security reasons your card will be mailed in a white envelope. Please note, if you opened your account online, you will not receive a welcome kit as the information provided in the kit was also listed during the account opening online.
If you would prefer to have your new TD Bank Visa Debit card immediately, you do have the option of visiting a TD Bank Store. To find your closest TD Store location, please visit, http://bit.ly/TDStores. All TD Banks have an instant issue machine where you may obtain a new card and you'll be able to leave with a card in hand! Once at the Store, if you did order a TD Bank Visa Debit card online that is currently being mailed, please ask the Store representative to close it since it will no longer be useful once you activate the card you will receive at the TD Bank Store.
If you opened your new accounts online, you should have been provided with the account numbers immediately via our website. If you did not note your new account number, that is okay, we'd be happy to go over the options on how to obtain your account numbers. Please keep in mind, for the security of your accounts; we're unable to provide you with your account numbers over the phone.
You do have the option of visiting your local TD Bank Store (with photo ID) and requesting your account number or you may view your account numbers via our Online Banking. If you are unable to visit us and have made an initial deposit, you may contact us at 888-751-9000. After we've verified your account, we'd be happy to help get you set up. Once enrolled, you will have access to view your account numbers online and also manage your account at the comfort of your own home!
You may also view your account number by looking at your paper statements which is located at the right top corner of the page. As this is a new account, you will receive your paper statement within 30 days from opening the account.
In regards to your credit card, once your TD Visa credit card application is received, you should expect to receive a decision via mail within 7-10 business days after the application is submitted. If you have been approved, your new TD Visa credit card will also be included in the mail along with the credit limit you are approved for.
Just in case you have any additional questions about our Credit Cards or would like to receive the decision before receiving the letter in the mail, please feel free to give us a call 24/7 at 888-561-8861. You may also stop by your local TD Bank Store location, during lobby hours for further assistance.
We hope this information is helpful, MD and please take care.
Alara B, Mount Laurel
November 10, 2015 09:24:55 AM