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On my mobile app, why is there a positive number with a red negative number directly below that? Also, I made a deposit but Cash Balance and Cash for Withdrawal show negative numbers. Will I be charged a fee? Thank you.
Retha, Oklahoma City
November 1, 2017 09:11:44 AM
In reply to Retha, Oklahoma City
Hi Retha! Thanks for visiting us at TD Helps today.
Please know that you've reached us here at TD Bank. While TD Bank and TD Ameritrade are both part of the TD brand, we are separate entities. To get the best information about the TD Ameritrade app, we'd like to help get you in touch with a representative there that can better assist.
You can find TD Ameritrade's full contact page here: http://bit.ly/2qLmQNa. On that page, you'll find a phone number you can call and even a way to email them directly. Of course you're always welcome and invited to visit a TD Ameritrade office in person, so you'll also find an office locator on that page as well.
We're certain the specialists at TD Ameritrade will help make you feel entirely comfortable with your new app and answer any question you may have!
We hope you have a wonderful day, Retha!
Candice A, Mount Laurel
November 1, 2017 09:12:25 AM