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leaving USA i have closed account. But yesterday I have receive letter in Kazakhstan, and on letter wa written that my account is overdrawn. Could you help me with this question please? Hi, I am not resident of USA, I am from Kazakhstan. And I was in USA by J-1 visa this summer and opened account in your bank. But before my leaving USA i have closed account. But yesterday I have receive letter in Kazakhstan, and on letter wa written that my account is overdrawn. Could you help me with this question please?
December 22, 2016 11:10:26 AM
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In reply to ASKAR, AKTOBE
Welcome to TD Helps, Askar. We're glad you stopped by.
As this is pertaining to your account specifically, we ask that you contact us directly for assistance. When calling from any other country outside the United States, please dial us direct at 1-856-751-9000 or call Collect with operator assistance from any land line phone by asking the Operator to dial 1-215-569-0518. We are available 24/7.
In addition, if you are enrolled for Online Banking, you may send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
Please know that we would like to assist you directly however, TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope this helps and you have a great day.
Customer Service Team, Mt. Laurel
December 22, 2016 11:16:34 AM