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Hi, I am overseas and need to extend my stay due to last minute health problem and I can't withdraw cash .... help me extend my period overseas so I can access cash from my debt card
L J, Plattsburgh NY
January 22, 2018 12:07:43 PM
In reply to L J, Plattsburgh NY
We're sorry to hear that you're feeling under the weather, LJ, and we'd be glad to help you get things sorted.
You are able to connect with a Banking Specialist while you're outside of the US 24/7 by dialing 856-751-9000 (215-569-0518 collect from any landline telephone). Once speaking with a Specialist, they will be glad to review your debit card and update your travel notification.
If you're enrolled in Online or Mobile Banking, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to include the exact dates and destinations of your trip in your message.
Please know that we'd like to review your concerns directly however TD Helps is considered an unsecured forum. Because of this, we do not have access to your account or personal information to help directly.
We look forward to hearing from you, LJ, and we hope you have a speedy recovery!
Megan K, Mount Laurel
January 22, 2018 12:08:06 PM