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Hi, I forget my password and ask the ssn. I should not put'm not American!
Keyla, Caracas Venezuela
August 25, 2014 10:51:53 PM
In reply to Keyla, Caracas Venezuela
Thank you for reaching out to us on TD Helps, Keyla! We can certainly understand your concerns and we'll be able to provide the appropriate information.
If you remember your User Name, you may want to try the self-service feature via your Online Banking. Please click here: http://bit.ly/1eaISlq to go to the log-in page and select the "Trouble Logging In" link located under the password field. On the "Reset your Password" page, you will have to select “Personal” from the drop down box and then enter in your User Name and the last 4 digits of your Social Security number. Following that, you will have to answer 2 Security Questions. Next, you’ll be able to create a new password. Please make sure that your new password is at least 8 characters long and contains letters, numbers and special characters.
If you run into any difficulties or if you do not remember your User Name, that is no problem. You can contact our Digital Banking Specialists 24/7 at 1-800-493-7562. After account verification, our Specialists would be happy to help! Additionally, if you are unable to verify your account or have forgotten your password for TD Bank BusinessDirect, you can visit any TD Store during lobby hours for further assistance. For hours and locations near you, take a look here:http://bit.ly/TDStores.
We hope this helps, Keyla and enjoy the rest of your day!
Cameron P, Mount Laurel
August 25, 2014 10:53:06 PM