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February 5, 2015 12:19:04 PM
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In reply to takuya, brooklyn
Thanks for stopping by TD Helps with your inquiry, Takuya.
From your description, it sounds like you are looking to connect with us however; you do not have your account number to provide. If so, no worries- we'd be happy to help provide some useful information.
Although you do not have your account number to provide to us when calling, we are happy to inform you that you may provide us with your TD Debit Card number. Please note, we may ask extra security questions to verify you and your account. Once we have successfully verified you, we'd be happy to help answer any questions you may have.
As you are currently abroad, you may connect with us at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 available 24/7.
Additionally, you may also send us a Secured Message through your Online Banking. To send a secured message you must first login to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number provided above to have a Specialist help you get started. Please note for security purposes we are unable to provide account numbers over the phone or through email.
We hope this helps and please let us know if you have any other questions.
Colleen B, Mount Laurel
February 5, 2015 12:20:42 PM