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heart i have stubs from saying how much i have on my balance but i would like my card to be on hold in case anyone tries to tamper with it and i would like to get a new one
September 30, 2015 05:23:16 PM
1 person recommended this |
In reply to Anthony, brooklyn
We’re sorry to hear that you've lost your debit card, Anthony. We'd be glad to help you with the next steps.
If you lost your debit card, we recommend requesting to close the card immediately. Please know that there is no way to suspend your debit card at this time. Once a card is closed, it us unable to be reopened and we apologize if this causes any inconvenience.
You are able to close your card by calling us at 888-751-9000, please select "0" at any point to connect with our live Specialists. Our Specialists are available to you 24/7 and are happy to help. Once your card has been closed we can order you a new card and mail it to you at the address on file. Please note, it may take up to 7-10 business days to arrive depending on the post office.
Another option you have to close your debit card is to visit us at any TD Store. While you're there to close your card, you could also request a new card and you would be able to receive it immediately at the Store. To take a look at TD Stores near you please visit http://bit.ly/TDStores. Be sure to bring a valid photo I.D. for your visit (Driver's License, Passport, Military I.D. etc.).
If you have TD Bank Online Banking you can send us a secure message to request a new debit card. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
We hope these options help, Anthony and have a good day.
Megan K, Mount Laurel
September 30, 2015 05:23:39 PM
1 person recommended this