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Debi, Springfield MA
May 5, 2015 10:06:55 AM
In reply to Debi, Springfield MA
Thanks for visiting us here at TD Helps, Debi.
We are happy to inform you that you are able to view your loan account online. If you do not have any other accounts with TD Bank, we would be happy to provide you with access! At your convenience, we ask that you contact a Financial Solutions Group Specialist at 800-937-5020, 24/7. After account verification, they can enroll your account in Online Banking for you. This access will allow you to view your loan principal and payments due, or ask any questions about your loan via message.
If you have another TD Account with us and you are already utilizing Online Banking, you may request to add your TD Bank loan to be viewed alongside your other accounts. If you're not already enrolled with Online Banking and have an ATM/Debit Card and your Social Security number, you may fill out the online application to access your personal account(s). Please visit http://bit.ly/1lU2qfY to enroll for TD Bank Online Banking. If you only have this loan with us or do not have an ATM/Visa debit card, you may contact a Banking Specialist 24/7 at 888-751-9000 for assistance with enrollment. This will allow you to view your loan balance and payment information at your convenience.
Once you are using our online services, you also have the option to send a Secure Message with any loan inquiry you may have. After logging in, you can visit the Customer Service tab, and then choose the Send a Message link and we will be happy to respond.
You're also welcome to stop in at any TD Bank Store near you here: http://bit.ly/TDStores for assistance with your loan. Please note, if you are attempting to find out information regarding an auto loan and it is held at TD Auto Finance, we recommend contacting a TD Auto Finance Representative. They are available Monday through Friday 8:00am to 10:00pm, and Saturday 8:00am to 7:00pm, at 800-556-8172 to assist you. Or, stop by their site using this link: http://bit.ly/1zJfjNy.
We hope this helps and enjoy your day, Debi.
Yen D, Mount Laurel
May 5, 2015 10:13:45 AM