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Mario Souza, Middle Village
October 9, 2014 04:25:23 PM
In reply to Mario Souza, Middle Village
Thank you for stopping by TD Helps today, Mario! We're sorry for any difficulties with your online banking and we'll be happy to help you get back online.
If you are unable to log into your Online Banking but know your username, you may reset your password through our self-service option by following this link: http://bit.ly/1eaISlq . Once you’re there at the Log In page, please click on the “Trouble Logging In” link that is located under the password. Select the account type and input your User Name. You will then be asked to answer two security questions, after successfully answering the security questions, you will be able to reset your password.
If you are experiencing difficulties using the self-service feature, or do not know your username, or if this is regarding your BusinessDirect Banking, we ask that you connect with our Digital Banking Specialists available 24/7 at 1-800-493-7562. After account verification, our Specialists would be more than happy to help get you back up and running!
If you are referring to a TD Bank Go Card, click here: http://bit.ly/1qcR0B0 to change your password. If you have any questions, please contact our 24/7 Customer Service line at 855-219-8050.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
As always, you can also find assistance at any TD Bank location during lobby hours as well. Please visit: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and let us know if you have any questions, Mario!
Katherine G, Mount Laurel
October 9, 2014 04:27:10 PM