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May 11, 2015 03:58:08 PM
In reply to Gladis, Toronto
Thank you for coming to us on TD Helps today, Gladis. We're sorry to hear that you are having issues with our mobile deposit feature and we'd like to help.
Based on your question, it sounds like you may have gone over your daily or monthly deposit limit. If this is the case, please note that these limits are based on the length of your relationship with TD Bank and cannot be increased at this time.
If you should need additional assistance, please reach out to our 24/7 Tech Support Specialists at 800-493-7562. Once they verify your account information, they'll be able to troubleshoot or answer any questions you may have. You could also visit any TD Bank during lobby hours as well. Click here: http://bit.ly/TDStores to find a TD Bank near you.
We hope this helps and come back any time you have a question, Gladis! Take care and have a great afternoon.
Katherine G, Mount Laurel
May 11, 2015 03:59:47 PM