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Since she is away at school I thought I was being helpful not realizing she had already deposited the 2 checks electronically
February 5, 2018 11:53:02 AM
In reply to Patti, Millville
This is concerning, Patti, and we'd be happy to help with the next steps.
Typically, our systems will recognize that the deposit was duplicated and the account in question should update itself.
If you'd like to have the account in question updated prior to the system recognizing the error, we recommend an authorized signer reach out to us directly.
To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. Take a look at TD Stores in your neighborhood here: http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in. Be sure to have the date and amount of the deposit included in your message.
We hope this helps, Patti. Enjoy your day.
Megan K, Mount Laurel
February 5, 2018 11:53:33 AM