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Hi, having problems with login. This summer I was in Florida and checked my bank account in TDbank was activated again. Now when I try to login with the same login information that I used in the summer so it asks me change my password? What is SSN number. It asks for the last 4!
Sven Christopher, Norway
November 5, 2014 10:40:37 AM
In reply to Sven Christopher, Norway
We appreciate you stopping by TD Helps, Sven! We apologize for any trouble you've had logging in, and would be glad to point you in the right direction.
If you haven't been able to log in and believe you know your User Name, you may reset your password by following this link: http://bit.ly/1eaISlq if you have a US Social Security number (SSN). Once you're at the Log In page, please click on the "Trouble Logging In" link that is located under the password field. Select the account type and type your user name. You will then be asked to answer two security questions. When you successfully answer the questions given, you will then be asked to reset your password.
If you do not have a Social Security number or are still experiencing issues with your login, we invite you to contact one of our Digital Banking Specialists so that they can reset this information for you. From outside the United States, you're welcome to call us on 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. For your convenience, we're available 24/7 and will be glad to help.
We hope this makes your day better, Sven! Feel free to reply to us on TD Helps with any questions, and have a great one.
Kristen P, Mount Laurel
November 5, 2014 10:54:19 AM
In reply to Kristen, Mount Laurel
Thanks, it solved my problem. Now I know what SSN stands for.
November 9, 2014 10:09:40 PM
1 person recommended this
In reply to Sven, Norway
Hey Sven, welcome back to TD Helps!
We are happy to hear your problem was resolved. If you have any other questions, please do not hesitate to write us.
We hope you have a great day and please keep in touch.
Cameron P, Mount Laurel
November 9, 2014 10:10:33 PM