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i purchased a product from online and i completed the transaction. Now after few hours they sent me an email saying that they would require an authorization code or approval code for security purpose. Looks like they have the authorization code sent druing the transaction and they want to verify it, which is why they want me to provide the authorization code and prevent any frauds. Where can i get the authorization code? thank you
June 23, 2016 06:55:09 AM
In reply to ten, metuchen
Thanks for contacting TD Helps today, Ten.
We apologize for any confusion, but as TD Helps is not considered a secured forum, we are unable to discuss account specific information. However, when making an online purchase, TD Bank does not provide an authorization or approval code to verify any purchases. For further assistance with your inquiry, we recommend reaching out to the merchant you have initiated this purchase with so they may better clarify the request.
If you have any further questions, you may reach out and speak with a Live Customer Service Representative at 1-888-751-9000, who are available 24 hours a day, 7 days a week. You're also able to visit any TD Store during lobby hours for assistance. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
We hope this helps, Ten, and please enjoy the rest of your day.
Customer Service Team, Mount Laurel
June 23, 2016 06:56:03 AM