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May 21, 2015 10:26:28 AM
In reply to Salynthia, Olando
Welcome to TD Helps, Salynthia.
As this is pertaining to your specific account, we would need to review this further with you. As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. To better assist you, we recommend contacting us 24/7 at 888-751-9000, 24/7 to speak with one of our Banking Specialists. After account verification they'd be more than happy to review your pending transaction with you and offer possible options as well. Also, you may visit any TD Bank Store to have your account transaction reviewed in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you are currently enrolled for online banking, you may also send a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us 24/7 at the number listed above to speak with our Banking Specialists. If you are enrolled for our BusinessDirect online banking, you may use this link to logon http://bit.ly/1rvBmq8 and send a secure message.
Hope to hear back from you soon and take care.
Brian M., Mount Laurel
May 21, 2015 10:26:58 AM