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November 14, 2014 05:47:40 PM
In reply to Edlyn, Mexico
Hola Edlyn! Hope all is well in Mexico.
As we would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please contact our live Customer Service at 1-856-751-9000 or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Our Specialists are available 24/7 for your convenience.
Thank you for stopping by TD Helps Edlyn. We hope you have a wonderful day.
Yen D, Mount Laurel
November 14, 2014 05:48:30 PM
In reply to Yen, Mount Laurel
Hi Yen, thank you so much for trying to help. I've been calling but I guess I cant call from the town I am in. Is there anyway someone can give me assistance online or by email? I am worried about the account and have no other way to get in contact with the bank.
November 23, 2014 09:53:38 AM
Welcome to TD Helps and thank you for getting back to us, Edlyn.
If you are enrolled for Online Banking, we recommend sending a secure message using www.tdbank.com. To send a secure message you must first logon to your TD Bank online profile. You can do so by clicking here: http://bit.ly/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center." If you have not enrolled, please call us at the telephone number provided in the previous message when you have phone access. As this is pertaining to your specific account, we would need to review this further with you. Unfortunately, we do not have access to your personal information since this is considered an unsecured forum.
Let us know if you have any other banking questions. Have a fabulous day.
LiShu R, mount laurel
November 23, 2014 09:55:33 AM