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Hi, I need to know if my account is active and available to receive transfers. I´m formo Venezuela and I can´t establish communication with you. What can I do?
November 1, 2016 08:00:57 AM
In reply to ANDREINA, FL
Welcome to the TD Helps Community, Adreina. It's a pleasure to assist you today.
We would like to assist you directly, unfortunately, we do not have access to your personal information since this is considered an unsecured forum. We have telephone numbers in place to accept incoming calls internationally. You may call us from Venezuela by dialing 1-856-751-9000 or by calling collect, with operator assistance, by asking the operator to dial 1-215-569-0518. Please note, this call will have to be completed with a land line telephone.
We apologize as we are unable to send a message to your direct email address.
You may also send us a Secure Message through your Online Banking by logging in here: https://go.td.com/1eaISlq. On the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
If you are not enrolled in Online Banking and would like to be, please click here to begin: https://go.td.com/1lU2qfY. Please have your account number, ATM/Debit Card number and Social Security number available to complete the enrollment. The page will provide you with step-by-step instructions on how to complete the process. If you have any questions please call us by using the number listed above.
We hope you have a wonderful day, Adreina!
Alara B, Mount Laurel
November 1, 2016 08:05:48 AM