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October 31, 2014 01:15:35 PM
In reply to Stephanie, Philadelphia
Thank you for stopping by TD Helps, Stephanie and thank you for opening a new account with us.
We're sorry to hear that your initial User Name and Password are not working for you. To better assist you, please contact our Digital Banking Team 24/7 at 1-800-493-7562. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking for your new account in no time.
You can also visit your local TD Bank Store with your valid photo ID during lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you.
If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861.
We hope you find our answers helpful and please don’t hesitate to return to TD Helps if you have any further questions.
Colleen B, Mount Laurel
October 31, 2014 02:03:13 PM