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please give me update on my bank card i was using an atm here over seas and it got stuck i called my bank and ask for another one to be delivered to the adress i provided to them please give me update if it has bin shaped thank y0u.
December 11, 2014 07:01:07 PM
In reply to naqib, philadelphia
Thanks for visiting us on TD Helps, Naqib!
If you're overseas right now and you requested a new card to be sent to your current location, we will need to review your account in order to check on the status of your request. As we would like to assist you directly, however, we do not have access to your personal information since this is considered an unsecured forum.
To better assist you, feel free to call us from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518 to speak with one of our Banking Specialists. After account verification, they'd be more than happy to review the order you placed for your debit card and make sure it will arrive soon.
As you mentioned that you're abroad right now, you may find it easier to send us a Secured Message. To do so, please log in at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a friendly Representative will respond shortly.
We hope this helps you with your card, Naqib and feel free to reply with any other questions you may have. Enjoy the rest of your travels.
Kristen P, Mount Laurel
December 11, 2014 07:02:15 PM