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Hi, I recently purchased something online using my TD bank gift-card but canceled the order. On the store's website it says I was not charged but on the TD Bank site, it says the purchase was deducted from my card "pending purchase from the reseller"... when will the money return to my card?
Rachel, Glen Mills
January 6, 2018 01:10:34 PM
In reply to Rachel, Glen Mills
Good afternoon, and welcome to TD Helps, Rachel.
When you use your TD Bank Gift Card to make a purchase, and the purchase is going to be returned to your card, generally speaking, this may take anywhere from 7-10 business days, and can vary in some cases depending on the merchant. Because of this, to determine when you may expect your refund on your card, we'd like to recommend speaking with the merchant directly.
If you have any additional questions or concerns, you're always welcome to speak with one of our Gift Card Specialist. For your convenience, they are available to help 24 hours a day, 7 days a week, and can be reached by simply dialing 1-888-294-2249. We'd also like to invite you to check out the link here: https://go.td.com/2kXG7cs for some TD Bank Gift Card FAQs.
Thanks for stopping by today, Rachel.
Brittany M, Mount Laurel
January 6, 2018 01:10:53 PM