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charged additional fees? What if I want to use it online on Canadian websites, such as amazon.ca? Thanks!
December 9, 2014 02:25:45 PM
In reply to Aliya, Vancouver
Welcome to TD Helps and thank you for sending us your question, Aliya.
While conducting ATM withdrawals in Canada, fees may apply when withdrawing funds at a Non-TD ATM. We recommend checking out http://bit.ly/1cTejgt for our up to date fee schedule. However, you will be glad to know that if you withdraw funds at any TD Canada Trust ATMs, you will not be assessed with any fees! To help you find TD Canada Trust ATMs near your travel destinations, please click here http://bit.ly/1cZWU5e.
As you have mentioned that you just moved to Canada, if you have not yet done so, we'd recommend updating your address to your address in Canada. Once the address is updated and you should be able to make online purchases on Canadian website. To update your address, you can call our 24/7 Customer Service Line at 888-751-9000. If you're setup for online banking, another option would be sending a secured message using www.tdbank.com and requesting Travel Notifications to be added to your account. To send a secured message, you must first log on to your TD Bank online profile. On the left hand side, you should see and option to "Send a secure message" located in the “Message Center”. .
If you are not set up for Online Banking, please visit here: http://bit.ly/1lU2qfY. Keep in mind that you will need your account number, Social Security number and ATM/debit card handy to complete the enrollment process. If you do not have the required information to set up for Online Banking or you need assistance enrolling, you may contact us 24/7 at the same number provided above to speak with a Banking Specialist. Upon proper account verification, we would be happy to help get you started.
We would also like to take this opportunity to inform you that when you use your TD Bank Visa Debit Card outside the United States, neither Visa nor TD Bank charges any kind of foreign transaction fees.
Your Visa Debit Card is convenient, secure and rewarding- so you can shop and bank with confidence. You can use your debit card at millions of locations that accept Visa across the globe. For few a tips to manage your money when traveling please check out: http://bit.ly/1fO8wKy, you may also want to review our international travel tips frequently asked questions by clicking here: http://bit.ly/1ltwDDc.
If we can assist you again, please feel free to write to us anytime! We hope this helps and enjoy your day.
LiShu R, Mount Laurel
December 9, 2014 02:27:21 PM