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I am from Romania, and I cannot come personally to close the account. I understood that I can close it anyway , by just making a written letter. Can you please give to me an email adress where I can send the letter?Thanks
Mihaela, Brasov, Romania
October 16, 2014 05:45:57 PM
In reply to Mihaela, Brasov, Romania
Thanks for connecting with us here on TD Helps, Mihaela, We understand if you're abroad and need to close your account. We'd be happy to help with options that you may utilize from your current location.
If your account has remaining funds, an easy way to close the account is via mailed written request. You may request to close your account and have any available money in your account be sent to you by check. You can mail a request with the following instructions:
▪Your account number(s)
▪Your request to close the account(s)
▪Your current address
For your security, please have the letter notarized. It can then be mailed to:
TD Bank, N.A
Your Home Store's Address
Your Home Store telephone Number
If you are unsure of which Store is your Home Store, take a look at: http://bit.ly/TDStores for hours and locations.
If you prefer, another option is to remove any remaining funds from your current location, such as via your TD Bank Visa Debit Card, check, or transfer. You may visit any ATM that accepts VISA or PLUS logo and initiate your withdrawal. . If your account is a checking with a Visa debit card, you can also opt to visit a bank in your area to request a cash advance of your funds. For information on your daily limit amounts, please take a look at our Personal Deposit Account Agreement: http://bit.ly/1kb17UQ (Pages 39 & 40). Also here: http://bit.ly/1cTejgt as it outlines any applicable fees that may come into play when you use your debit card out of the country.
Once the funds have been removed, please contact a Specialist 24/7 from outside the United States via phone at 1-856-751-9000, or collect with operator assistance from a land line phone by asking the operator to dial 1-215-569-0518. Or, if it's easier, you can also send a Representative your request to close your account via Online Banking. Please log in to your account here: http://bit.ly/1eaISlq and once logged in, visit the Customer Service tab. The "Send a Message" link will be available there for you to make your request. Should you require any increase for your debit card limits, this may also be done via this messaging system.
If you are not enrolled, that is okay! To enroll for Online Banking, the process is quick and easy! To begin, please select this link: http://bit.ly/1lU2qfY. The web page will ask you for to select your account type either "Personal" or "Business." After you select your account type, you will then be asked to accept the Online Banking Agreement. The next step will require the use of some personal information. You will need your account number, Social Security number, ATM/VISA debit card number and your email address. Once you fill in the required fields and select "Continue," you will then be asked to create three security questions. When you submit them, you will then have access to your account(s) online!
We hope this helps, Mihaela and have a good day.
Cameron P, Mount Laurel
October 16, 2014 05:47:25 PM