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October 1, 2014 08:03:08 AM
In reply to sener, hartford
Welcome to TD Helps and thank you for sending us your question, Sener.
Currently, the TD Bank footprint is only located in the US on the east coast from Maine to Florida. If you do have a TD Bank account and are traveling in Turkey we recommend placing a Travel Note on your account.
While TD Bank does not have any ATM locations in Turkey, you are welcome to use any ATM worldwide where VISA and NYCE are accepted. We encourage you to check out our current fee schedule here: http://bit.ly/1cTejgt, as it outlines any applicable fees that may come into play when you use your debit card out of the country.
We also suggest you give us a call before your trip to place a Travel Notification on your account. To protect your account from fraud, TD Bank could decline any irregular debit, credit or ATM card transactions that are attempted if we are not notified ahead of time that you're traveling.
To place a travel notes please give us a call 24/7 at 888-751-9000 or you may visit a TD location, during lobby hours. For Store hours and locations please check out: http://bit.ly/TDStores.
You may also send us a secure message on www.tdbank.com and request the Travel Notification to be added. To send a secured message, you must first log on to your TD Bank online profile. Once you're logged in, please click on the "Customer Service" tab, and then select "Send a Message" In your message please include where you're traveling as well as the dates. If you're not currently enrolled for Online Banking, you can do so for free by clicking here: http://bit.ly/1lU2qfY. You'll need your account number, Social Security number and your ATM/debit card number. As soon as the application has been completed, you'll immediately be able to access your account to send the message.
If you need to call us while you're outside the United States you may do so by dialing 856-751-9000 or collect with operator's assistance from a land line phone by asking the operator to dial 215-569-0518.
Thanks again for joining us, Sener. We hope this helps and take care!
Yen D, Mount Laurel
October 1, 2014 08:05:19 AM