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January 10, 2015 10:48:38 AM
In reply to AZUCENA, MONTREAL
Thank you for joining us here at TD Helps, Azucena. We're more than happy to help you log back in to your Online Banking account.
If you've forgotten your User Name, we recommend contacting us 24/7 at 888-751-9000. After one of our specialists has verified you with the proper identification information, they’ll be able to assist you in retrieving your Online Banking User Name. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
If you are referring to your User Name on tdcardservices.com, you can contact one of our Credit Card Specialists 24/7 at 888-561-8861.
Noticing that you're writing to us from Montreal Canada, you might be trying to connect with our friends up to the north at TD Canada Trust. If this is the case and you bank with us at TD Canada Trust, you can follow this link to recover your Username: http://bit.ly/1kTKzBE. If you then click on the option "Forgot your Username or Password?" you can choose to either log in with your Access Card Number, or have your Username emailed to you (as long as you know your current Password).
Also, our friends in Canada can assist you further if you have any other questions. Check out their page here: http://bit.ly/1kD3iFr. You can reach out to them 24/7 at 866-222-3456.
Let us know if you have any further questions. We are always here to help. Have a pleasant day.
LiShu R, Mount Laurel
January 10, 2015 10:49:55 AM