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steven, fort lauderdale
April 22, 2015 04:08:28 PM
In reply to steven, fort lauderdale
Thanks for coming by TD Helps, Steven. We're sorry to hear about your troubles with your online banking and we'd like to assist you.
Based on your question, it sounds like you've entered your user name, password or answers to your security questions incorrectly too many times and for security reasons, your online banking is locked. No worries, we can help you get back into your account! Please give us a call 24/7 at 888-751-9000 or if you're using TD BusinessDirect, please dial 800-493-7562 and select option 2. Once our Banking Specialists verify your account information, they'll be able to assist in unlocking your account.
If you are referring to a TD Bank credit card, you can contact us 24/7 at 888-561-8861 to speak with a TD Credit Card Specialist.
If you are unable to contact us via telephone, you can visit any local TD Store during lobby hours as a Customer Service Representative can assist. Click here: http://bit.ly/TDStores to find a TD Bank near you.
Should you need assistance with any additional online banking platforms such as loans or mortgages, please contact us 24/7 at 888-751-9000.
Please let us know if you have any questions and we hope you enjoy the rest of your day, Steven!
Katherine G, Mount Laurel
April 22, 2015 04:10:48 PM