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October 27, 2014 01:17:46 PM
1 person recommended this |
In reply to shaneeka, newark
Welcome to TD Helps, Shaneeka and thanks for submitting your question today.
Although we do not have a feature to change the PIN on your TD Debit Card online, there are other options available and we would be happy to provide those options to you.
If you know your current PIN and need to change it, please see below for options:
- When visiting any TD Bank ATM you can insert your card into the ATM and enter your current PIN. Choose “Change PIN” as a transaction option and then enter your new PIN selection by following the prompts on the screen. This option only applies if you know your current PIN number.
- You could call our Voice Response Unit at (888) 553-4122 and follow the prompts to change your PIN. You will need your TD Debit card handy for this option.
However; if you do not remember your PIN and need to reset it, you can do one of the followings:
- Visit us at any TD Bank Store with proper ID; check out http://bit.ly/TDStoresfor a listing of TD Bank Store locations and hours.
- You can call our Banking Specialists 24/7 at 888-751-9000. Once one of our dedicated Banking Specialists verifies your account, we can send you a PIN reminder via mail. PIN reminders sent by mail may take 7-10 business days to receive depending on your postal office.
If this is regarding a TD Visa Credit Card PIN, you may contact our Credit Card Specialists 24/7 at 888-751-9000. For TD Go Card PIN assistance, you may contact TD Go Card Customer Service 24/7 at 855-219-8050. Just in case you are referring to TD Visa Gift Card, our Visa Gift Card Specialists can be reached at (888) 294-2249.
Let us know how else we can assist you, Shaneeka and take care. We hope you have a great day
Yen D, Mount Laurel
October 27, 2014 01:39:52 PM