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with my middle initial being used so the loan was showing up under a different profile. came home checked under my online and husbands online and HE loan is still not showing up. Hi just went to branch in blue bell, PA, they called online banking to get our HE loan set up on our online banking. there was some issue with my middle initial being used so the loan was showing up under a different profile. came home checked under my online and husbands online and HE loan is still not showing up.
dana, plymouth meeting
May 6, 2016 06:55:29 AM
In reply to dana, plymouth meeting
Thanks for your question, Dana. We'll do our best to point you in the right direction.
As you mention that you have a home equity loan, we recommend reaching out to our Financial Solutions Groups Specialists directly for help. You are able to reach them 24/7 by dialing 800-937-5020. Once speaking with them, they will be more than glad to discuss your loan and offer possible solutions to help you access your account online.
Please know that we would like to assist you directly however TD Helps is considered an unsecured forum and we do not have access to your account/personal information.
We hope to hear from you soon, Dana and have a good day.
Megan K, Mount Laurel
May 6, 2016 06:56:07 AM