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December 30, 2014 02:57:06 PM
In reply to ornella, Tamarac
Great question, Ornella and thanks for asking here on TD Helps.
You'll be glad to learn that your current TD Visa Debit card is valid until the last date of the expiration month printed on your card. In your case, your card should be valid through 01/31/2015.
A new TD Bank Visa Debit or ATM Card will be issued automatically approximately 3-4 weeks prior to the expiration date. Please note that it is mailed to your current address on file. Your new TD Debit Card should arrive in a white envelope for security purposes.
If you have not received your new card by the middle of January, or have had an address change, we ask that you call our Customer Service Line 24/7 at 888-751-9000 so that we can send you a new one. You may also visit your local TD Bank Store during lobby hours where you can receive a card in the same visit. Take a look here: http://bit.ly/TDStores to find hours and locations near you.
Another way to contact us is by sending a secure message via Online Banking. To send a secure message, please log in at http://bit.ly/1eaISlq. Once you have done so, locate the Customer Service tab at the top right, and then click on Send a Message. Please submit your inquiry and a Representative will respond shortly. If your account is not yet enrolled for Online Banking and you'd like to take advantage of this free service, please click here: http://bit.ly/1lU2qfY to begin. You'll need your account number, ATM/Visa Debit Card number, Social Security number and email address. Once you have successfully enrolled, you will have immediate access to your account(s). If you have any trouble enrolling feel free to call the 24/7 number listed above or visit a TD Store.
We hope this helps, Ornella and have a good afternoon.
Megan K, Mount Laurel
December 30, 2014 02:57:50 PM