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account and I would like to withdraw the money from an ATM back at home. Could you please tell me the fee for withdrawing money from an ATM other than TD Bank? I would also like to know if there is a maximum amount which can be withdrawn daily. Thank you!
Christina, South Yarmouth
October 26, 2015 02:10:50 PM
In reply to Christina, South Yarmouth
Thanks for reaching us on TD Helps, Christina. We'd be glad to discuss!
We'd like to inform you that for the protection of your TD Bank account, your TD Debit Card has daily limits in place. For more information on your daily limit amounts, please take a look here http://bit.ly/1kb17UQ at our Personal Deposit Account Agreement (pages 44-45).
If you are expecting to spend or withdrawal more than what is permitted on your daily limit, we do have a few options available to increase the daily limits. You can call us directly 24/7 from outside the U.S. by dialing 856-751-9000 or 215-569-0518 collect from a land line telephone. After account verification; one of our Banking Specialists can request the increase for you.
You can also send us a written request via fax. You can send the fax to our Fulfillment Team at 856-533-1138, and please include the following information:
Subject: Limit Increase
Debit/ATM Card Number
Contact Telephone Number
Amount of increase or decrease
Indicate - Visa, POS, ATM
Another option for you would be to send us a secure message via your Online Banking. Once you're logged in here: http://bit.ly/1eaISlq, please click on the "Customer Service" tab and then select "Send a Message" located under the "Message Center" section. Your request will be completed within 24 hours.
As you've mentioned that you are planning on making this withdrawal from a non-TD Bank ATM, please take a look here http://bit.ly/1cTejgt for any fees that may be applied. Please know the owner/institution that holds the ATM itself may also assess a fee.
Furthermore, since you mentioned that you've recently moved, we recommend contacting the numbers mentioned above to update your address. Keep in mind that updating your address may prevent service interruptions to your Debit Card.
We hope this helps, Christina and have a good day.
Megan K, Mount Laurel
October 26, 2015 02:11:12 PM