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Tin Aung, Philadelphia
May 7, 2015 10:27:31 AM
In reply to Tin Aung, Philadelphia
Good morning, Tin Aung. Thanks for banking with TD Bank and we're happy to direct you in the right direction for assistance with your Mobile App access.
Please kindly keep in mind that to use the Mobile Banking App, you must first to access your Checking account via our full site here http://bit.ly/1eaISlq. If you are a TD Bank BusinessDirect user, please direct your browser to http://bit.ly/1rvBmq8.
Once you're on the log in screen, please feel free to enter the temporary User Name and Password you were given and you should be required to change your Password after first login for security reason. After changing your Password, you will also need to set up multiple Security Questions before viewing your account online.
If you're still experiencing difficulties, we recommend calling us directly 24/7 at 888-751-9000. After account verification, we would be happy to help reset your credentials and get you back up and running for your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2.
Also, you can visit us at any local TD Bank Store, during lobby hours. For lobby hours and locations, please visit http://bit.ly/TDStores.
Once you're able to view your account via our full site, you may then use the same User Name and Password for your TD Mobile App.
Let us know if you have any further questions. We are always here to help. Have a pleasant day, Tin Aung!
LiShu R, Mount Laurel
May 7, 2015 10:29:46 AM