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Hi there. It says my balance is $3500. But $1,000 of it is pending. So what counts toward my “average daily balance” to avoid the monthly fee? Is the full 3500 counting toward that, or not the pending portion? I am writing from the Boston area in USA, thanks.
Keven, Waltham, MA USA
January 9, 2018 12:26:36 PM
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In reply to Keven, Waltham, MA USA
Welcome to TD Helps, Keven! We'd be happy to clarify.
First, we'll cover Funds Availability! When making check deposits with a Teller, the first $100 is usually made available immediately. If you are a new account holder and your account has not been open for 30 consecutive days, check deposits can be held for 7-10 business days for verification purposes. After your account has been opened for 30 days, not only will the first $100 be made available at the time of deposit but the rest of the funds will credit to your account the following business day.
Deposits made at a TD Bank ATM before 8:00 PM on a business day are considered deposits made on that same business day. A business day is every day except Saturdays, Sundays, and Federal Holidays. If you make a deposit at an ATM before 8:00 PM on a business day that we are open, we will consider that to be the day of your deposit. However, if you make a deposit at an ATM after 8:00 PM, or on a day we are not open, we will consider that the deposit was made on the next business day. Accounts that are 90 days old will have the initial $100 made available and generally see availability of funds the next business day.
Deposits made with TD Mobile Deposit act the same way as a deposit made with a TD ATM; however, the first $100 of your check will not be available at the time of deposit.
You may also take a look at our Personal Deposit Account Agreement here: http://go.td.com/1kb17UQ. On pages 40-44, you can find our Funds Availability Policy along with information about when you'll have access to deposits.
We'd also like to cover account requirements. Many of our accounts require a daily minimum balance to avoid a maintenance fee assessment rather than an average balance. We recommend taking a look at the accounts we offer to review what maintenance fee may be assessed based on your account type. You can review checking accounts here: https://go.td.com/2eQORxu and savings accounts here: https://go.td.com/2dIcnAw.
If you have any questions about your specific deposit or account requirements, we encourage you to reach out to a Banking Specialist directly. To do so, you are able to contact us 24/7 by dialing 888-751-9000 or by visiting a TD Store during lobby hours. To take a look at Store locations and their hours please visit http://go.td.com/1f9DSJR.
In addition, if you are enrolled for online access, you can send a secure message. To send a secure message using Online Banking, please sign in here: http://go.td.com/1eaISlq and select 'Send a secure message' located in the 'Message Center' on the left hand side of the page. For Mobile Banking, select the option to 'Contact Us' followed by 'Send a secure message' after signing in.
We hope this clears some things up, Keven! Have a great afternoon.
Megan K, Mount Laurel
January 9, 2018 12:26:49 PM