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Hi, This is Mark. About a month ago TD had me change my user ID for on line banking. I cannot find my new ID so I cannot log in. Please advise. Thanks

Mark, Wesbtook
June 8, 2015 03:20:25 PM

1 Response

In reply to Mark, Wesbtook

Good afternoon, Mark. Sorry to hear about your user name but no worries, we're here to help! The quickest and easiest way to retrieve your User Name is by contacting us directly via telephone 24/7 at 1-888-751-9000. After one of our Specialists has verified you with the proper identification information, they’ll be able to assist you in gaining access to your Online Banking. If this is regarding your TD BusinessDirect account, please call our Small Business Team at 800-493-7562, option 2. If you're referring to logging into tdcardservices.com, you may contact a TD Credit Card Specialist 24/7 at 888-561-8861. For additional support on other Online Banking platforms, such as, Mortgage Documents, etc. please contact us 24/7 at 888-751-9000. If you prefer speaking with us in person, you are welcome to visit your local TD Bank Store with your valid photo ID during the lobby hours, where a Representative will be able to help you. Please check here http://bit.ly/TDStores for Store locations and hours near you. We hope this will help. Best of luck and have a great night!

Brian M., Mount Laurel
June 8, 2015 03:25:10 PM

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