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I have Bill Pay feature and loved it until one of the billers went over my head and after I sent them $40 this mo.-the min. payment is $25.00- clipped another $90 from my checking acct. I am disabled and the TD Banking employee said TD Bank can prob. get the excess deduction of my funds returned to me. So thus is my question what is the min. I need to keep in my checking acct. Have a good day, appreciate TD Bank's speedy answers to my problems
October 18, 2015 10:18:19 AM
In reply to noel, cranston
Hello there Noel,
We appreciate you writing in to us today and apologize to hear about any troubles with your account.
For some of our accounts, there is a minimum daily balance required in order to avoid a monthly maintenance fee. If the account falls below the required minimum balance, a maintenance fee would be assessed on the last day of the statement cycle.
Kindly note that this does not apply to every account, so we encourage you to take a look at our current account offering to identify the requirements for your account in particular. For Checking accounts, you can view them on this page: http://bit.ly/1oXjGgF, and our Savings products are listed here: http://bit.ly/1hzzhPT. We apologize that we don't have access to your account information from here to tell you more.
If you aren't able to locate your account in the listing above, or if you're not sure which type of account you have, we invite you to contact our 24/7 Customer Service line at 888-751-9000 and one of our Specialists would be happy to review your account with you.
If you'd prefer, you also have the option of sending a Secure Message through Online Banking to find out more. If you are not enrolled in Online Banking and would like to be, please click here to begin: http://bit.ly/1lU2qfY. Once you are enrolled, please sign into your account at http://bit.ly/1eaISlq and click on the "Customer Service" tab and then select "Send a Message." You may also visit any TD Bank location during lobby hours for assistance as well. Please visit: http://bit.ly/TDStores to find location near you.
Noel, we hope this is helpful and we appreciate you banking with us!
Please let us know if we can help you with anything else and we wish you a wonderful day.
Kristen P, Mount Laurel
October 18, 2015 10:19:18 AM