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helmy, miami beach fl 33139
August 23, 2015 05:53:20 PM
In reply to helmy, miami beach fl 33139
Good evening Helmy,
We're glad you were able to reach us via TD Helps and apologize for any confusion about a charge on your account.
So that we can look into this for you, we ask that you get in touch with us. By phone, we're available 24/7 at 888-751-9000. After you connect with our Specialists and after account verification, we can certainly tell you more about the transaction.
Additionally, you can visit any TD Bank Store so that we can check on this for you in person. For a listing of TD Bank Stores please see here: http://bit.ly/TDStores.
If you prefer and you are enrolled for online banking, you can also send us a Secure Message so that we can look into this item for you. To send a secure message you must first log in to your TD Bank online profile right here: http://bit.ly/1eaISlq. Then, on the left hand side, you should see an option to "Send a secure message" located in the “Message Center."
As TD Helps is a public forum, we're not able to assist you directly. However, we're positive that one of our Specialists can figure this out for you when you reach out to us.
Thanks again for the message, Helmy.
Hoping this provides some help and looking forward to hearing from you soon!
Kristen P, Mount Laurel
August 23, 2015 06:20:16 PM