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i just spoke to a online rep I was trying to sign up for online banking but we I reach to step 3 t keep saying your answer cannot begin or end with space what should I do
sharda, ozone park
September 23, 2014 06:41:46 PM
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In reply to sharda, ozone park
Thanks for stopping by TD Helps with your question, Sharda. We're sorry for any trouble that you are having setting up your online banking and we'll be happy to assist.
Security questions can be tricky to set up and remember. Below are some tips to keep in mind when creating them:
- Only selecting security questions that are meaningful to you. For instance, if your pets are more important to you than your first car, select the pet question.
- Avoiding abbreviations in your answer, like "Rd." instead of "Road".
- Answers to your security questions are not case-sensitive. So you only have to remember the answer - not whether or not you capped any of the words in your answer.
If you continue to have trouble, we recommend contacting our 24/7 Digital Banking Team at 800-493-7562 to finish the process. If you are unable to contact us via telephone, you can visit any TD Bank location during lobby hours. Please visit: http://bit.ly/TDStores to find TD Bank near you.
Let us know if you have any questions and enjoy the rest of your day!
Megan K, Mount Laurel
September 23, 2014 06:42:52 PM