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From my TD iphone App, i just transferred $200 dollars from my Checking Account to my Credit Card.
I pressed "confirm" twice..
and it took $400 out of my account...
This isn't right.. i'm concerned about this.
November 4, 2014 04:28:17 PM
Borrowing & Managing Your Credit
In reply to Sacha, Philadelphia
Thanks for connecting with us on TD Helps, Sacha. We understand your concern and would be glad to help with your payments.
From your message, it sounds like you have both a TD Credit Card and TD Checking account. We thank you for your business. We would like to let you know that we apologize for any trouble you've had and are more than happy to assist you in reversing one of the payments. We would like to assist you directly here; unfortunately, we do not have access to your personal information since this is considered an unsecured forum. Please contact TD Card Services directly at 888-561-8861 and a friendly Representative will be more than glad to help.
You're also welcome to stop in at any TD Bank Store for assistance; and find your closest Store here: http://bit.ly/TDStores.
Thanks again for your message, Sacha! Feel free to reply on TD Helps with any other questions you may have. Take care and enjoy your night!
Kristen P, Mount Laurel
November 4, 2014 04:48:53 PM